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  • Have a question? Call Us Today Phone: 925-999-9728 Email: info@cpprovider.com
  • 7567 Amador Valley Blvd., Suite 200 Dublin, California 94568

CARE PLUS PROVIDER LLC SMS Terms and Conditions

Effective Date: JUNE 2025

  1. Introduction

    By opting into the SMS program provided by Care Plus Provider LLC, you agree to receive recurring text messages to the phone number you provided. These messages may include updates, notifications, and alerts. By participating, you agree to these Terms and Conditions, which comply with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2024 guidelines.

  2. Opt-In Consent

    In accordance with the 2024 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Care Plus Provider LLC only. Consent cannot be shared with other companies or third-party entities without your direct approval.

    To join our SMS program, you may opt in through the following methods, in compliance with the 2024 CTIA Guidelines:

    • Web Form: Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process.
    • Verbal Consent: Offer verbal consent by clearly agreeing to SMS participation after being read a compliant SMS consent disclosure.
    • In-Person Paper Form: Sign or complete a paper intake form that includes a dedicated section with clear language outlining SMS consent.

    By opting in, you acknowledge that your consent to receive SMS messages is not a condition of any purchase. You may receive informational messages as specified at the time of opt-in.

  3. Message Frequency

    The number of messages you receive will vary, but will not be more than [1/Per Day] messages per day unless there is a notification event. Message and data rates may apply depending on your mobile carrier and plan.

  4. Opt-Out Process

    You can opt out of receiving SMS messages from Care Plus Provider LLC at any time by replying with the word “STOP” to any text message you receive from us. Once you opt out, you will not receive any further messages unless you choose to opt back in. For assistance, you can reply “HELP” for further instructions or contact our support team directly at info@cpprovider.com or 925-999-9728.

  5. Terms of Consent

    By opting into this SMS program, you agree to receive SMS messages from Care Plus Provider LLC in compliance with the TCPA and the FCC’s 2024 guidelines. All messages will be logically and topically related to your interaction with our services and products.

    Your consent is specific to Care Plus Provider LLC, and it does not extend to third-party businesses or affiliates unless explicitly stated at the time of opt-in, as mandated by the FCC’s one-to-one consent rule introduced in 2024.

  6. Privacy Policy

    We take your privacy seriously. By opting into our SMS services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. Your phone number and interaction data will only be used for the purpose of delivering the SMS messages outlined in this agreement.

  7. Message and Data Rates

    Message and data rates may apply, depending on your mobile service provider and plan. Care Plus Provider LLCis not responsible for any fees charged by your carrier for receiving or sending messages related to our service.

  8. Record-Keeping and Compliance

    We maintain detailed records of when and how you provided consent to receive SMS messages. This includes storing opt-in and opt-out dates and timestamps. These records are maintained in compliance with TCPA regulations and may be used to demonstrate proof of consent if required.

  9. Changes to Terms and Conditions

    Care Plus Provider LLC reserves the right to modify or change these Terms and Conditions at any time. Any significant updates will be communicated via SMS or through our website. By continuing to use our SMS services after any changes, you agree to the revised Terms and Conditions.

  10. Disclaimers and Liability Limitations

    Care Plus Provider LLC is not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will always be available in all areas.

  11. Contact Information

    If you have any questions or concerns regarding these Terms and Conditions or the SMS service, please contact us at:

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